In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (hereinafter, "LSSI"), we inform you that the owner of the website http://www.velissima.com and service provider of the information society is OSTERIA DEL MARE S.L. (hereinafter, "VELISSIMA"), a mercantile company incorporated in accordance with Spanish legislation, with NIF B62997028, registered office at Passeig Marítim de la Barceloneta, no. 32, 08003 of the locality of Barcelona, and domicile for the purposes of notifications on Pujades street no. 51-55, Box 11, 08005 of Barcelona. The company is registered in the Mercantile Registry of Barcelona in Volume 34984, folio 5, Section 8, Page 256899, Registration 9. You can contact us through the telephone number 93 224 04 70 or at the email address electronic [email protected]
These Conditions of Use regulate access, navigation and general use of this website http://www.velissima.com (hereinafter, the "Website") by all users. The access, navigation and / or use of this Website confers on the visitor the condition of user (hereinafter, the "User") and necessarily implies the submission and full acceptance, without reservations of any kind, on their part. the present terms and conditions, without prejudice to the fact that access to any of said services or contents may require the acceptance of certain additional conditions that may be mandatory.
The User can freely and freely access our website, except for the cost of the connection through the telecommunications network provided by the Internet Access Provider (ISP) contracted by his account. . For its part, POLTRANS informs it that it is not responsible for the provision of supply services by third parties, including transport through telecommunications networks whose reliability, quality and / or continuity of service or operation does not correspond to it. Consequently, in no case, POLTRANS is responsible or liable for the consequences of any interruptions, given that it can not guarantee the reliability, availability or continuity of its Website.
At the same time, VELISSIMA reserves the right to suspend or interrupt, temporarily and without prior notice, the accessibility to the Website due to maintenance, repair, update or improvement operations, as well as for power supply errors or for any other reason .
In general, in order to access and navigate the Website, it is not necessary to register the User. However, in order to recognize a specific User, be able to offer a better service and properly manage the reservations and, particularly, the purchases of the products offered on our Website, VELISSIMA may demand the registration of the User through a registration form, in which case, the User must provide the required information requested (name and surname, email address, contact telephone number and password). Registration is free and is not subject to any condition or consideration, and may be canceled at any time and without prior notice.
Also, if you are a Facebook member, you can alternatively use the "Continue with Facebook" registration service to register on our Website, in which case you must provide your email address (or, if applicable, the telephone number) with the that is registered in Facebook, as well as the password that you use in said social network. By doing so, we receive the necessary information from Facebook that you have provided (i.a., your public profile, which includes your name, profile picture and email address).
Once the registration is completed through the registration form of the Website, or through Facebook, the User will receive a confirmation of their registration at the designated e-mail address indicating that in order to complete the registration process, you must click on the link provided. It has been sent to you by email to verify your account. When the User wants to access their account, they must click on the "GUEST LIST / TICKETS" section of the Website and identify themselves by means of their email address and password.
To this end, the User undertakes to provide accurate and accurate information about the data requested in the registration form and to keep them updated whenever they use the Website or hire any of the products offered therein.
The use of the password is personal and non-transferable, in no case being allowed to be transferred, even temporarily, to third parties. In the same way, the User undertakes to make diligent use of his Username and password, as well as to keep both secret, assuming all responsibility and any consequence derived from its disclosure to third parties. Consequently, the registered User will be responsible at all times for the custody of his password as well as maintaining the confidentiality of his User name, assuming consequently personally any damages that may arise from its improper use, as well as the assignment , revelation or loss of it.
For these purposes, the use of the Content and / or Services made under the password of a Registered User shall be deemed carried out by the latter, who shall be liable in all cases for said access and use, and VELISSIMA shall be indemnified in any case for any loss or damage. derived directly or indirectly from said use made under the User's email and password. In case the user wants to change his password, he can do so at any time by accessing his profile and clicking the "Change password" option and we will send an email to the designated address with the link to change the password.
Without prejudice to any other appropriate action (including the formulation of the corresponding complaint), in the event that a User suspects or is aware of the use of your password by third parties, you must modify it immediately.
Without prejudice to the established requirements to enjoy some of the services offered through this Website (such as, for example, access to services related to nightlife), only the use of this Website by the party is allowed. over 16 years old.
The User undertakes to use the Website and the Contents and / or Services incorporated in it in a diligent and correct manner. To this end, the User agrees not to use the Website to carry out activities contrary to the law, morality, good customs or public order, nor use the Web for illegal, prohibited or harmful purposes of rights or interests of third parties, VELISSIMA declines any responsibility that of all the previous one could derive.
In the same way, the User undertakes not to damage, render useless or deteriorate the equipment and computer systems of VELISSIMA, the providers of VELISSIMA or of third parties, or to introduce or disseminate on the Website or through his / her computer viruses or any other other physical or logical systems that are capable of causing the aforementioned damage. Likewise, the User undertakes not to use the Content and / or Services of the Website and the information thereof to send advertising, or send messages with any other commercial purpose, or to collect or store personal data of third parties or to attempt access the email accounts of other Users. Likewise, the User undertakes to abstain from using the Content and / or Services incorporated or stored on the Website in any way that may damage, disable, overburden or damage the Website or prevent normal use or enjoyment by the Website. Other users.
The User acknowledges and accepts that the use of the Website and the Contents and / or Services thereof will be carried out for strictly personal, private and private purposes. It is expressly forbidden for the User to authorize third parties to use, in whole or in part, the Website or to introduce or incorporate the Contents and / or Services incorporated therein as an own business activity. Likewise, it is also expressly forbidden the use or application of any technical, logical or technological resources by virtue of which Users may benefit, directly or indirectly, with or without profit, from the unauthorized exploitation of the Website or any of its Contents and / or Services.
Through the Website, VELISSIMA offers the User an online ticket purchase service that is available 24 hours a day in the "GUEST LIST / TICKETS" section of the Website, where the User can purchase Easy and comfortable the products you choose.
Thus, the purchase of tickets through the Website by minors is strictly prohibited. In this regard, VELISSIMA reserves the right to verify the accuracy of the data provided by the User, with special attention to their age and deny service or access to it in case of not fulfilling any of the present Conditions. VELISSIMA will not assume any responsibility derived from any breach by a User of these Conditions of Use and / or the current regulations that may be applicable in each case.
When necessary, the User's registration may be required in order to make the online purchase of some of the products offered on the Website. Said User registration may be made at any time prior to the purchase process or simultaneously during the same purchase process, as specified in section Four ("REGISTRATION ON THE WEB SITE") of these Conditions of Use.
All prices of the Website's products are expressed in Euros and include VAT at the applicable rate applicable on the date of purchase. These prices are specified by VELISSIMA and are not negotiable.
As a general rule, modifications, changes or refunds of tickets purchased through the Website will be allowed provided that this is done with sufficient time and does not cause any harm to VELISSIMA. In addition, in case of cancellation of a show VELISSIMA will return to the User the amount paid for the ticket. Likewise, in the event that, in the exercise of the right of admission, the User is denied entry to the premises or the show in question, VELISSIMA will also return the amount paid for the ticket.
To complete the purchase process, the User must pay the price of the tickets, which must be done through the Website, through the different means and forms of payment offered. Upon receipt of the payment, the user will be sent the ticket in digital format via e-mail.
The User may pay for the purchase of the tickets with a debit or credit card (through the Redsys electronic payment gateway) or through the PayPal online payment method. Also, to make the payment by credit or debit card, the following cards are accepted: Visa, Maestro and MasterCard. The total price of the purchase will be charged on the card designated by the User at the end of the purchase process. For the purpose of making purchases with cards, Users will be required to enter the following information: (i) the number of the card; (ii) the expiration date and (iii) the 3-digit security code found on the back of the card.
By selecting the "Pay" button on the Redsys payment gateway, after completing the purchase process, the User declares to fully and unreservedly accept all of these General Conditions. Thus, the contract will be understood as formalized and perfected when VELISSIMA receives the payment of the total price by the User. The ticket purchased through the Website, which will be sent to the email designated by the User, will be valid for use on the day and time assigned to the event / party in question. In this sense, on the ticket sent by email a bar code or a QR code appears which the User can present at the door of the premises on his mobile screen to be scanned in order to validate the ticket and enter the local, or print it to present it in paper format at the door of the premises.
Likewise, VELISSIMA informs the User that the tickets or tickets that he acquires through the Website are for his exclusive personal use, or for the personal use of the person accompanying him, being strictly forbidden any other use and, particularly, the unauthorized transfer and / or the resale to third parties of the tickets acquired through this Website. In such case, and without prejudice to the sanctions of any other nature that may arise and the exercise by VELISSIMA against those responsible for the rights and actions that correspond according to the applicable legislation, access to the show or venue will not be allowed, without nor right to return the price of the ticket or ticket.
This Website, as well as the Contents and / or Services and elements that are integrated in it, are the property of VELISSIMA or, where appropriate, third-party owners who have duly authorized their inclusion on the Website. For a purely enunciative and non-limiting purpose, the contents of the Website include images, videos, sounds and audios, texts, photographs, logos, icons, color combinations, structure and design, source codes, selection of used materials, technology as well as software, trade names, trademarks, illustrations, and any other signs susceptible of industrial and / or commercial use.
Therefore, under the provisions of Royal Legislative Decree 1/1996, of April 12, which approves the Revised Text of the Intellectual Property Law, as well as Law 17/2001, of December 7 , of Trademarks and the complementary legislation in the matter of intellectual and industrial property, the reproduction, transmission, adaptation, distribution, public communication, including its modality of making available, or any other form of exploitation and / or modification, is expressly prohibited. or partial, with or without commercial purposes, of any Content included in the Website without the prior and express authorization of VELISSIMA, which must be in writing.
VELISSIMA does not grant any license or authorization of use of any kind on its Intellectual and Industrial Property rights or on any other property or right related to the Website, the Services and / or Contents thereof and, in no case, it will be understood that The access and navigation of the User on the Website implies a waiver, transmission, license of use or total or partial cession of said rights by VELISSIMA.
The User undertakes to respect the rights of Intellectual and Industrial Property of VELISSIMA, being able however to visualize the elements of the Web Site and even print them, copy them and / or store them on the hard disk of his computer, or on any other physical support, always and when it is solely and exclusively for personal and private use, in any case the User must refrain from manipulating or modifying them, as well as deleting, altering, evading or manipulating any protection device or security system that was installed on the Website .
Any breach of the Intellectual or Industrial Property rights that VELISSIMA owns will give rise to the legally established responsibilities.
VELISSIMA declares that it has adopted all the necessary measures that, within its possibilities and in accordance with the state of current technology, allow the proper functioning of its Website as well as the absence of viruses and harmful components. However, despite the security measures adopted, VELISSIMA can not guarantee the absence of viruses or other elements that could damage or alter the User's computer system, nor assume any responsibility derived from it.
In this sense, in no case VELISSIMA is liable for damages of any kind caused, among others, by: (i) the misuse of the Website by its Users; (ii) the lack of continuity and availability of the Contents and / or Services of the Website as well as the delays or failures that may occur in access to it; (iii) the presence of viruses and / or other harmful components on the Website or on the server that supplies them; (iv) the certainty, integrity, accuracy and / or updating of the Contents and / or Services, products, texts, links or any other elements incorporated in the Website; (v) the contents and / or services provided by other web pages to which the User may access from this Website; (vi) the unauthorized access and alteration of the data stored and transmitted through the Website or the services offered in this regard and (vii) the violation of the security systems hosted and / or inserted through the Website .
VELISSIMA is not responsible for damages of any kind caused to the User that may cause failures or disconnections in the telecommunications networks and that may cause the suspension, cancellation and / or interruption of the Website service.
The Website may contain links or hyperlinks that allow the User to access web pages of third parties with respect to which VELISSIMA does not exercise any type of control. VELISSIMA does not guarantee the quality, availability, reliability, legality, veracity or validity of said websites other than its property nor does it assume any responsibility for the contents, information or services that may appear on said sites, which shall be understood to be offered exclusively for information purposes. on the part of VELISSIMA and that, in no case, imply acceptance or endorsement between VELISSIMA and the persons or entities that own such contents or of said websites. Consequently, the User accesses the aforementioned websites under his / her own responsibility.
In this Website you can host advertising content of and / or sponsored by third parties. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion in the Website complies with the regulations that may apply in each case, including Law 34/1988, of November 11, General Advertising , Law 3/1991, of January 10, of Unfair Competition and other applicable regulations.
Consequently, VELISSIMA will not be responsible for any error, inaccuracy or irregularity that the advertising content and / or the sponsors of its Website may contain.
VELISSIMA guarantees full compliance with the obligations laid down for the protection of personal data, including Regulation EU 2016/679 of the European Parliament and of the Council, of April 27, 2016 ("RGPD") and the regulations applicable national,) ensuring at all times to ensure proper use and treatment of personal data collected from the User. In particular, for the use of this Website, the User must previously accept this Data Policy, which we invite to consult on a regular basis.
VELISSIMA reserves the right to deny, withdraw or prohibit access to its Website and the Services and / or Content offered therein without prior notice, on its own or by a third party, to those Users who fail to comply the present Conditions of Use.
For any additional information, doubt, suggestion or claim, we will attend as soon as possible, you can contact us through the "CONTACT" tab or by sending an email to the address [email protected] or by sending a letter to the following address: c / Pujades núm. 51-55, Box 11, 08005 of the town of Barcelona.
Likewise, you can also contact us by filling out the form provided for this purpose in the "Contact Us" section of our Website, and / or the "Write us" section of the "GUEST LIST / TICKETS" section, for You will be asked for the subject of your inquiry, your identifying information (name, surname and e-mail address), a telephone number and a time to call you, as well as a brief description of the reason for your communication.
Date: July 3, 2018